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Refunds & Returns

Returns

Vecta Store has a worry free returns and exchange policy that lets you return and exchange any item purchased on the following conditions:

  • Returns are within 14 days of purchase.
  • Items are unworn and unused with the original tags still attached, in the original packaging that must be in the original condition.
  • The return form included and completed with the order.

 

Refunds

Vecta Store will happily provide a full refund on a purchased item if it meets any of the following conditions:

  • The item is faulty or damaged.
  • The incorrect item was sent or the product does not match the description given on our website.
  • The item is out of stock or unavailable after purchase is made.

Please note that we do not offer refunds on ordered items unless they are subject to conditions of our refund policy. Our returns and exchange policy does not include the cost of return shipping. This must be borne by the customer. Please choose styles and sizes carefully.

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